Privacy Policy

1. Introduction

KP Whizzdom (“we”, “our”, “us” or “the Institute”) operates an online and offline coaching institute providing educational services to school students.

We are committed to protecting the privacy and personal information of our students, parents, guardians, website visitors and other individuals who interact with our website, coaching centre or learning management system (“LMS”).

This Privacy Policy explains how we collect, use, store, process, share and protect personal information when you:

• Visit our website.
• Submit an admission enquiry or registration form.
• Enrol in our online or offline coaching classes.
• Participate in live online classes.
• Use our third-party LMS for attendance, assignments, quizzes or academic tracking.
• Make fee payments or receive fee-related notifications.
• Communicate with our teachers, staff or administration.

We handle personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and other legal requirements, to the extent in force and applicable to our activities.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2.1 Student Information

• Student's full name.
• Class or grade currently studying.
• School or educational details, where relevant.
• Enrolment and course details.
• Attendance and class participation records.
• Test marks, quiz scores and academic performance.
• Homework, worksheets, assignments and submitted answers.
• Learning progress and teacher feedback.
• Student account and LMS identification details.
• Contact number and email address.

2.2 Parent or Guardian Information

• Parent or legal guardian's name.
• Contact number and email address.
• Relationship to the student.

2.3 Contact and Registration Information

When a visitor submits a form or contacts us, we may collect their name, phone number, email address, class of interest, enquiry details and other information voluntarily supplied.

2.4 Fee and Payment Records

We may maintain records of coaching fees, amounts payable, amounts received, outstanding balances, payment dates, instalments, concessions, receipts and related correspondence.

We do not accept payments directly through our website, as of the date of this policy. If payments are made offline or through another payment service, we may maintain relevant payment records for accounting, administration and legal purposes. We do not intentionally collect card numbers, banking passwords, UPI PINs or other payment authentication credentials through our website.

2.5 LMS and Online Class Information

Our third-party LMS may process student and parent contact details, course enrolment and schedules, attendance and participation, assignment submissions, worksheets and quizzes, question papers, marks and academic reports, fee tracking and payment status, notifications, messages, communication history, account activity and technical information.

Where an online class is recorded, or audio, video or screenshots are captured, we will provide appropriate notice and obtain consent or other authorization where required by applicable law.

2.6 Website and Technical Information

When you visit our website, we or our service providers may collect IP address, browser type and version, device and operating system information, pages visited and approximate time spent, referring website or page, website usage and diagnostic information, and cookie identifiers or similar technical information. The information collected depends on our website configuration and the tools actually enabled.

3. How We Use Personal Information

We use personal information for legitimate educational, administrative, operational and legal purposes, including:

1. Responding to enquiries and processing admissions.
2. Creating and managing student and parent accounts.
3. Scheduling online and offline classes.
4. Recording attendance and monitoring class participation.
5. Conducting live classes and providing educational services.
6. Distributing worksheets, question papers, quizzes and assignments.
7. Assessing student performance and preparing academic progress reports.
8. Tracking coaching fees, issuing receipts and maintaining accounts.
9. Sending class reminders, timetable changes, academic updates and administrative notifications.
10. Communicating with parents or guardians about attendance, performance and relevant educational matters.
11. Maintaining website functionality, preventing misuse and improving our services.
12. Troubleshooting technical problems and maintaining information security.
13. Complying with applicable legal, accounting and recordkeeping obligations.
14. Handling complaints, disputes and requests relating to personal information.

We will not use personal information for unrelated purposes without an appropriate lawful basis or consent where required.

4. Third-Party Learning Management System (LMS)

We use a third-party LMS to support the administration and delivery of our coaching services. The LMS may be used to manage student profiles, attendance, course schedules, live classes, assignments, quizzes, fee tracking, academic results, notifications and communications.

Information entered into or generated through the LMS may be stored or processed on systems operated by the LMS provider or its service providers. We may share the minimum information reasonably necessary for these functions, subject to applicable law and appropriate safeguards.

The LMS provider may act as our data processor or may have separate responsibilities depending on the services it supplies and the purposes for which it processes information.

5. Sharing of Personal Information

We do not sell students' or parents' personal information as a business practice. We may disclose relevant information in the following circumstances:

5.1 LMS and Technology Service Providers

We may share necessary information with our LMS provider, website hosting provider, database provider, email service, notification service, video-conferencing provider, analytics provider and technical support providers, where these services are actually used.

5.2 Teachers and Authorized Staff

Authorized teachers, administrators and staff may access the information necessary to perform their duties, such as taking attendance, evaluating assignments, conducting classes and communicating with parents.

5.3 Parents and Legal Guardians

We may share relevant attendance, academic progress, assignment and fee information with a student's parent or legal guardian, subject to applicable law and appropriate verification.

5.4 Legal and Regulatory Requirements

We may disclose information where required by applicable law, a valid legal order, a competent authority or another lawful obligation.

5.5 Business or Operational Changes

If our coaching operations are reorganized, transferred or otherwise undergo a lawful business change, relevant records may be transferred where legally permitted and subject to appropriate safeguards.

We will not authorize third parties to use student information for their own unrelated marketing or commercial purposes merely because we use their services.

6. Educational Materials, Worksheets and Assessment Records

Our coaching institute may upload, distribute or maintain educational materials and records through the LMS, including worksheets and practice exercises, question papers and quizzes, answer sheets and submitted assignments, test scores and assessment results, academic feedback and progress reports, and class notes or other learning resources.

We process these materials to provide education, conduct assessments, evaluate learning and maintain academic records. Where materials contain identifiable student information, we will handle them as personal information and restrict access appropriately.

We may use student performance information to help teachers identify learning gaps and provide additional academic support. We will not publish identifiable student scores, submitted work or personal academic reports publicly without an appropriate lawful basis and any consent or authorization required by law.

Ownership, permitted use and intellectual property rights relating to our question papers, worksheets, course materials and other educational content may also be governed by our separate Terms and Conditions.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics and user preferences. Depending on the tools enabled, these technologies may include:

• Essential cookies: Used for core website functions, security and session management.
• Preference cookies: Used to remember settings or preferences.
• Analytics cookies: Used to understand how visitors interact with the website and to improve its performance.
• Advertising or tracking cookies: Used only if we actually implement relevant advertising or tracking services and have met applicable requirements.

Cookies may be set by our website or by third-party services integrated into it. You may be able to manage cookies through your browser settings or any cookie-preference tool provided on our website. Blocking certain cookies may affect some website features.

Where consent is legally required for non-essential cookies or associated data processing, we will implement an appropriate consent mechanism.

8. Children's Privacy and Parental Consent

Our coaching institute provides services to school students, some of whom may be under 18 years of age. We recognize the importance of protecting children's personal information and will handle it with particular care.

Where required by applicable law, we will obtain verifiable consent from the parent or lawful guardian before processing a child's personal data. We will also implement any applicable restrictions concerning children's data, including restrictions on tracking, behavioural monitoring or targeted advertising.

We will use student information only for appropriate educational, administrative, security and legally permitted purposes. We will take reasonable steps to ensure that access to student records is limited to authorized individuals and that children's information is not unnecessarily disclosed.

Parents or lawful guardians may contact us to ask about the personal information we maintain concerning their child, request corrections where appropriate, or exercise applicable rights.

We will not knowingly use children's personal information for unrelated commercial profiling or targeted advertising. The precise consent procedures and other requirements will be implemented in accordance with the applicable provisions and commencement dates of Indian data protection law.

9. Data Storage and Retention

Student and parent information may be stored in our website database, administrative records, email systems, local records, cloud services or third-party LMS, depending on the systems we use.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, accounting, educational and dispute-related requirements. Retention periods may vary by category:

• Admission and contact records: For the period necessary to manage enquiries and admissions.
• Attendance and academic records: For the relevant course, reporting and legitimate educational recordkeeping period.
• Fee and accounting records: For the applicable accounting, tax and legal retention period.
• LMS accounts and course records: For the period necessary to provide the service and meet legitimate recordkeeping needs.
• Website logs and cookies: According to the relevant system configuration and retention settings.

When personal information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law and legitimate retention requirements. Deletion from our systems may not immediately remove copies held in backups or by service providers. We will address such copies in accordance with our retention arrangements and applicable requirements.

10. Data Security

We take reasonable measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorized access, disclosure, alteration, loss or misuse. Depending on the systems used, these measures may include:

• Password-protected accounts and appropriate authentication.
• Access restrictions based on staff roles.
• Secure website connections.
• Restrictions on downloading or sharing student records.
• Appropriate security settings for the LMS and other service providers.
• Software updates and system monitoring.
• Backups and recovery procedures.
• Staff guidance on handling confidential student information.

No website, electronic communication system or storage method can be guaranteed to be completely secure. We will take reasonable steps to prevent and respond to security incidents in accordance with applicable law.

We will address personal data breaches and provide notifications to affected individuals or relevant authorities where required by applicable law.

11. Student and Parent Privacy Rights

Subject to applicable law and its effective provisions, individuals may have rights concerning their personal information, including:

• Requesting information about the personal data we process.
• Requesting correction or updating of inaccurate or incomplete information.
• Requesting erasure of personal data where applicable.
• Withdrawing consent where processing is based on consent.
• Raising grievances concerning our handling of personal information.
• Exercising other rights available under applicable law.

A parent or lawful guardian may exercise applicable rights concerning a child in accordance with the relevant legal requirements. To submit a request, please contact us using the details in Section 15.

We may request reasonable information to verify identity or authority before acting on a request. We will respond within the period required by applicable law. Some information may need to be retained where required by law or necessary for a lawful purpose. Where applicable, we will explain any relevant limitation.

12. Third-Party Websites and Services

Our website or LMS may contain links to third-party websites or services, including educational platforms, video-conferencing services and external resources.

These third parties may have their own privacy policies and data-handling practices. We do not control their independent privacy practices. Before submitting personal information through an external service, users should review the relevant provider's privacy information.

Our use of a third-party service does not mean that we guarantee every aspect of its independent privacy practices.

13. Online Classes, Recordings and Communications

We may use our LMS or another authorized platform to conduct live online classes and communicate with students and parents. Students may need to provide information such as their names, account details, class details and assignment submissions to participate.

If we intend to record a live class, capture identifiable audio or video, or use student images or recordings for purposes beyond ordinary class delivery, we will provide appropriate information and obtain consent or other authorization where required.

We will restrict access to recordings and related materials to authorized persons and retain them only for an appropriate period. We will not publish identifiable recordings, photographs or testimonials of students for promotional purposes without the required consent or authorization.

Students and parents should avoid sharing login credentials, personal contact information or confidential student records in public class chats or other public forums.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, data practices or legal obligations change. The revised policy will be published on our website with an updated “Last Updated” date.

Where a change requires renewed consent or separate notification under applicable law, we will take the required steps. We encourage students and parents to review this policy periodically.

15. Contact Details and Grievances

For privacy-related questions, requests, complaints or concerns, please contact:

Please include a description of your concern and sufficient information for us to identify the relevant record. Do not send passwords, UPI PINs or other confidential authentication credentials.

We will review and respond to grievances within the applicable legal timeframe. Where required by applicable law, individuals may also have the right to approach the relevant regulatory authority or the Data Protection Board of India.

16. Applicable Law

This Privacy Policy is intended for a coaching institute operating in India and will be interpreted subject to applicable Indian law. Relevant legal requirements may include the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable laws and rules, as amended or brought into force from time to time.

Nothing in this policy is intended to exclude or limit a right or obligation that cannot lawfully be excluded or limited.